Garmin released their 2010 map update yesterday. After an initial hiccup, the update is now working properly and you can safely go ahead and install it.
Here's a step-by-step guide on how to install the new maps onto your Garmin GPS.
Continue reading "How To Install Garmin's Map Update 2010: A Step-By-Step Guide" »
i recived my 780 on 3/27/09, two weeks ago. i registered on 7/29 and downloaded the 09 maps.
why won't it let me download the new 2010 updated map???
more- garmin does not show that the download is avaible for the 780, it just shows the maps i can buy.
You would only see an update available if you are a nuMaps Lifetime subscriber, or if you hadn't yet installed the 2009 update. When you register a Garmin GPS, they guarantee that you'll get the most current maps at the time. When you downloaded your 2009 update, that was the most current version, and now you're not technically entitled to the 2010 update. You might want to try and call Garmin, though, and ask them if you could get an exception, since you bought the unit 2 weeks ago and if it had come with 2009 maps already installed, you'd now be entitled to the 2010 update for free. Garmin support is pretty good, so they just might come through for you.
I had a similar situation. Bought a Nuvi 780 from costco.com, first satellite acquisition 3/17, registered with garmin 4/6 (three days before 2010 maps were released), and began a download of the current available map update (2009). Didn't resume and finish the download until 4/26. Then I found out that 2010 had been released two weeks earlier. A long call to Garmin support (25 minute wait in the que) got me a 2010 map authorized to my account in less than five minutes after I got a person on the line. I did get my one free upgrade (2009), as is promised by the numaps guarantee, but they were more than happy to honor the spirit of their guarantee. Good people.
Fletch,
Have you heard from anyone or experienced problems getting the map update even after they claimed to fix it? I have tried Windows XP and Vista PCs using IE7, IE8, and FireFox. With IEx It finds the device and says the computer is ready but sits at processing. With FireFox, the site sits at locating device. I have the latest of all software from Garmin and I even tried downloading other items from their site and my device is being detected. At a loss here.
Thanks,
Jerry
Forget my previous. AFter Windows asked me about repairing the file system and fixing it, The site is allowing me to download the update.
Thanks anyway,
Jerry
Yes, connecting from one stage to another seems to be impossible
Received my 255W a couple of days ago, and updated the maps today. Though the process was time consuming (close to two hours for download (with Fios) and installation) everything worked perfectly.
I had my 255W map changed to the 2010 version free maps , but the map info still reads the 2009 version, but the download said we had sucessfully downloaded and installed the 2010 map update ????
suggestions ? Larry
Purchased The Garmin 255w two weeks ago. Free update this morning to Map version 2010.11 and software version 4.70 to 5.00 without a hitch. Good for another year!
This is kind of off topic, but does Gamin offer firmware/software updates for the nuvi 760?
Yes - Garmin makes software and firmware updates available for most of their GPS units, including discontinued models (i.e. the nuvi 760)
I followed the instruction from garmin and they were just are you said. But once it said it was finished and I could disconnect the unit (nuvi 205) said "no detail maps found." Any thoughts on how to fix this?
You might check in tools, settings, map, and check map info. See if boxed is checked by map. and what version. If not there contact garmin. They will guide you through.
map info button is greyed out. I saw on their tech support FAQ site that I needed to create a text file with the new 25 didgit code and copy it over the old...gmapprom.unl and then it should work. But that didn't help either. I guess I will have to contact garmin tonight. Its kind of crappy that I did this on a Saturday morning and their CS is closed all weekend. I'm glad I wasn't going on a trip.
Know how you feel. I read of another person that had the same problem and Gramin was able to help him fix it over the phone. Must have been a glitch. Did you save the file (Garmin_RMU_CNNANT20100 EXE. and product key? You might try uploading it again to your nuvi 205.
I have re-installed about 6 times now. After a 30 minute hold I was told that it is trying to load Canadian maps and that my unlock code won't work with those maps. They wanted to send me to the Systems TS team, but I couldn't access my PC at the time. So I guess another 30 minute hold for me later.
Same problem for me too.. I re-installed it couple times and nothing happens. It is friday night and have no way to reach customer service. :(
We were initially told the same thing. They "fixed" it and we did yet another download and it STILL did not work. We called again, waited on hold AGAIN and were told the problem is that it will not hold the whole US. They had to do something on their end to download only certain US regions. So now it works, but we don't have the whole US. Like that is really "fixed".
I bought my nuvi 205, less than a month ago and nothing came up when i plugged the unit to my MAC :(
Question: If you sell your Garmin GPS can you sell the lifetime maps with it making it a better deal or is it only good to original purchaser?
It's tied to a single account and a single device, except for two very specific instances: if your device is stolen and you can give them a police report, or if your device is sent in for repair and Garmin makes the decision to substitute another one for your original pnd. Otherwise you can't transfer it.
With the prices of GPS continuing to drop isn't it better to spend a little more and get a new Garmin GPS then to spend $120 for the map updates especially if you sell your old unit on Ebay or wherever.
I bought a new Garmin GPS yesterday, and it worked fine until I went to Garmin.com and tried to load my free updated map. After two hours of downloading the maps, I was sending the maps to my device when an error message popped up. I unplugged my GPS, then turned it on only to find ALL my maps are GONE!I contacted Garmin tech support just to be told that they are having problems with the system, and I will not be able to get any maps until at least Friday.
I am upset to say the least.....
Same problem here. They told me on the phone it may be a couple of weeks. I emailed tech support and they told me to copy and paste the unlock code but that didn't do any good. Pretty frustrating after you try downloading several times at 3 hours a pop, or try to call for support and are put on hold for 30 mins. Anyone have any suggestions for a fix?
I have a fix - do what we are doing and take it back. After hours downloading and hours waiting for and working with Customer Service. I am done with Garmin.
Update;
Was finally able to upload southeastern maps, but my voices no long tell me street names...and the maps are not as good as the ones that came with my unit. Any way to get my GPS restored to original settings????
I am heartbroken!
The text-to-speech feature is not related to the map version. You must have somehow disabled the TTS feature. Did you change the voice to a non-tts voice, or perhaps adjust a system setting?
No, I just had the GPS plugged into my computer while attempting to update, and somehow, ALL the maps and features of my device got wiped out!
I have managed to reinstall the voice,but it no longer says the street name. It just says "drive to the highlighted road."
One day, and I have a messed up GPS..........
I received this email on Wednesday. I tried it, and so far, my GPS seems to be working ok.
Here is a copy of it:
Hello Theresa,
Thank you for contacting Garmin International. I would be happy to help you with this. The runtime error has been corrected. They notified us to have you re-download the map from your myGarmin account. When you download the new 2010 map update from your myGarmin account it will now have "B" in the filename. (PC - Garmin_RMU_CNNANT2010B.exe) This file should correctly load the map to your unit. If you want to give it a try and let me know how it goes, that would be fine. Just reply back to my e-mail. To get to the new download, please log into your myGarmin account, then choose “Manage Maps and Map Downloads”, then “Map Downloads”.
If you need additional assistance, please reply to this email or you can call 800-800-1020 anytime from 8:00 to 7:00 Central, M-F.
Best Regards,
Linda R. – Auto Team, 1st shift
Garmin International
Product Support Specialist
800-800-1020
913-397-8200
913-440-8280 (fax) Attn: Linda R./OCC-Cube#2-285
I tried it again tonight another 3 hours and I still get the same message "No detailed maps found that support routing. The nuvi cannot be used without them." This has gone on for a week. Does anyone know the answer. tonight was 4-18-9.
Do you have any information on what changed from 2009 to 2010? It seems I remember you posting this information in past updates.
Thanks!
So....just to confirm....
Once I download and install the 2010 map to my GPS, I can delete this gigantic Garmin presence from my laptop by going to add/remove files? And that won't mess anything up?
You need atleast 3 to 4 GB of free hard disk space to store the program!!
Just bought a new 265WT. Registered it @ Garmin & was advised was entitled to map update. Went thru it all with not trouble other that large file, followed all steps like illustrated here.
When notified complete, MAP INFO now says:
CN North America NT 2010.10
[ ] ALL (is checked)
No mention of NA NT 1010.10 3D as in Fletch's example.
Did I miss something??
Regards,
Goldranger have the same information and same GPS. Downloaded map and shows only NT 2010-10. No mention of installing NA NT 1010.10 3D as in Fletch's example.
So did we get all Fletch says we should get, or not?
BW
No, 3D buildings is not a feature of the 2x5's
Updated my new nuvi 265wt with the 2010 map yesterday, and everything seemed fine. Like Zee, my question is whether I can delete the garmin files from my PC to free up space? Thanks.
Yes - once the update is successfully installed on the GPS, you don't need to keep it on your PC. You can delete the downloaded file, and uninstall the installer via the Add/Remove Programs control panel (for PC users).
Hi! Ebanij vrot! zt6bhmw1cb ptz4gyr6nc!
We are average folks here. Couldn't update. We use firefox and a well maintained middleaged computer. Asked Garmin for a refund. Garmin said no. I will not wait on a 30 minute queue on the phone. Not worth it. We are switching to Magellan and taking them to small claims court. Anyone interested in a class action.
We are average folks here. Couldn't update. We use firefox and a well maintained middleaged computer. Asked Garmin for a refund. Garmin said no. I will not wait on a 30 minute queue on the phone. Not worth it. We are switching to Magellan and taking them to small claims court. Anyone interested in a class action.
I purchased nu maps lifetime for my nuvi 350. Activation of card went fine. When I tried to download the 2010 update, everything locked up. Garmin claims I have current maps, but unit says 2009. I cannot find Garmin_RMU_CNNANT20100 EXE anywhere on my computer. I do not believe it downloaded at all, as I was never asked where to download to. When I try to download again, the download manager will not launch and if I click to bypass the download manager, IE8 does not respond. I've even turned off my NORTON. Everything I've read claims I should be able to re-download and replace the update but it seems to just do the same.
If anyone has gone through this and has a solution, I would much appreciate it.
Thanks.
How do I know (check) if my new maps were downloaded into my Garmin device? I went through the whole installation process until they say finish. I turn my gps & I don't see a difference. I have Street Pilot c340.
Thanks.
Turn on your unit, go to settings, go to maps, click on info. It should list the version of maps running.
I think the map update price is way to high. I only paid $75 for my GPS.
After I paid for and downloaded the 2010 North America map update, I was informed that the whole map would not fit on my StreetPilot 330. I wasn't able to find a portion of the map that would cover all the areas we drive in. I suppose it would be okay if I could download a different portion of the map to my device any time we go on a long trip. Will I be able to download different portions from my computer at different times over the next year?
I use my nuvi650 a total of 8 times. I got the free update more than a year. Now is unit is not working is asking for update map.How can I by pass this. I not need a update for NYC and I use the unit 3 -4 time a year. There is no justification to pay $70 for update when is use 3-4 times a year.
If is no help in the matter that I will use google maps and I print my direction trash the unit.
I hope that help is available.
Thanks
Matyas
I have never been so frustrated as when downloading from Garmin. Email replies are prompt but do not contain all specific connections that one needs to know. Telephone waits after click 1,2,3, or whatever are annoying. Cost is plenty - how about getting paid for the time we waste!