Fletch,
Why did you just review this device when it has been on the market for a while? Is it because some people were complaining how the 930 wasn't necessarily a "bang for the buck" device and the 920T is?

re: "when driving in cities along wide avenues, such as in New York City, it's very important to arrive on the same side of the street as your destination. Otherwise you'll need to make an illegal U-turn or drive around the block."

Or you could park the car and walk across the street. ;-)

Seriously, in New York City, the odds that you can get a parking space (whether on the street or in a lot) that is on the same side of the street as your destination is only 50/50 anyway. If you're even lucky enough to get a spot on the same block!

However, I do agree with you that knowing the side of the street of your destination is worthwhile... but to me, more so OUTSIDE the city. That's when you want to know which lane to be driving in, i.e you want to know whether you'll be needing to make a left or a right into that Home Depot parking lot or whatever. It's very useful for that.

Bluetooth phone connection on my 920 works flawlessly!

It is possible to enter a complete address without touching the screen. You just have to make sure you are in the right mode and that you set it up to automatically de DONE after 10 seconds. I have done this countless times.

The routing engine is great, I am not sure what the reviewer is talking about!

Text to speech is superb!!!

Finally, this device is VEY easy to use. It may be a bit harder to learn than Garmin, but it is easier to use, once mastered.

Bluetooth phone connection on my 920 works flawlessly!

It is possible to enter a complete address without touching the screen. You just have to make sure you are in the right mode and that you set it up to automatically select DONE after 10 seconds. I have done this countless times.

The routing engine is great, I am not sure what the reviewer is talking about!

Text to speech is superb!!!

Finally, this device is VERY easy to use. It may be a bit harder to learn than Garmin, but it is easier to use, once mastered.

Infama, the 930 routing is an improvement over the 920's, correct? I can also verify that both the 930 and Garmin 760 have equivalent routing now. By extension, wouldn't that imply that the 920's routing is not quite as good as the 760's?

Bought TT 920 and loved it. Expensive look, lots of settings, free map of Europe, great interface and amazing voice quality - everything A+.
After that I drove from Grand Forks BC to Calgary BC.
Numerous mistakes of GPS module.
1. several times while driving on highway for some reason device showed that I'm in the field next to highway and suggested me immediately turn right/left/around - scary and confusing, I had to call my son and asked him to confirm my route with paper Atlas.
After that I drove blind several minutes with vehicle icon in the field next to highway before system got back on highway. Happened probably 5-7 times.
2. After following one starnge suggestion I turned left and found myself on the gravel farm road. I decided don't take chances at 11pm, returned to highway and followed it despite of GPS suggestions.
3. GPS didn't know accurate position of one important turn from hwy 33 to hwy 22 - few hundred meters error and after that system got lost in the field again.
=====
Returned Tom Tom with big regret and paid the same 399$ for Garmin 750 with mediocre build and look, terrible TTS voices but doing much better navigating job so far. I hope guys from TomTom are reading this.

PS I uploaded all updates before using TT 920 in the previous post. Sofware is bad BTW.

PPS "Calgary AB" of course.

Based on the comments I have seen, I have neither the depth of knowledge about GPS systems as many of the regular contributors nor the personal biases that appear to exist among many of the regulars commentators. Thus my comments need to be viewed as a neophyte user who views a GPS as a tool to assist me in driving.
I own one GPS system, a Tomtom 920 and it was purchased about one month ago. I purchased the system because my wife and I were going on a trip to Italy and it comes with maps of both North America and Western Europe. My comments are based on our 3 ½ week trip in Europe.
As I purchased the system only days before the trip I virtually learned how to use it while navigating around Italy. I cannot comment on many of the features, pictures, voice recognition etc. as I was interested in it as a navigation device and did not have the time or inclination to try the more advance, none navigation features. So how did it work for us? In a nutshell great.
We arrived in Milan after flying from Vancouver Canada. The reality is at that point with the time change and travel time we have been awake roughly 24 hours. We got our rental car, hooked up the GPS and within minutes had satellite reception. Our hotel was in the POI database; I selected it, told the GPS to avoid toll roads, and it took us directly to our hotel. Over the course of our holiday we relied upon to navigate us on our 4,600 kilometre trip across Northern Italy, Venice, Umbria, Tuscany, Cinque Terre and the Alps. Here are my observations:
• The system performed admirably. Only once did it not start. I resent it and everything was fine.
• The directions appeared to be good. A couple of times the routes did appear strange, but as we were travelling many on secondary roads, it was difficult to tell.
• The toll road exclusion worked well. Only once, did we unexpectedly end up on a toll road; however I attribute that to the fact that we were deviating from the recommended route many times to look at different sites and we may have made it impossible to get to our destination with going on a toll road.
• The point of interest database was reasonably accurate. I would be interested to know how POI’s get added as most gas stations showed up, however hotels were not as consistently identified.
• The computer generated voice, Susan, did a terrible job of pronouncing Italian names.
• Only once did we drive on a road that was not on the map. I was surprised that it was not present as it did not appear to be that old.
• Italy uses roundabouts and appears to be adding them all the time. As a result not all of them were present, but it was not hard to identify the correct route in most instances.
• I found the recalculation fast if I made a mistake or decided to deviate from the proposed route to do some site seeing.
• If there is a weakness, it related to not always knowing which roads were restricted to cars. To explain, many small towns have instituted restrictions on cars entering the old cities. You can only enter to drop off suitcases at a hotel for example. Thus the GPS keeps trying to navigate you to a destination when you really should not be going to with a car. A real challenge as the road exists and can be used, but in only certain circumstances. Once I figured it out, we could deal with the problem.
• I have read the discussions on arriving with your destination on the right. I understand the logic; however I am not certain that in some small European towns that you could actually get to your destination without significant trouble. It was not a significant problem for us as some streets were so narrow parking was limited to one side and people parked facing in both directions.
• The mounting device worked well and was simple to use. As we did not wish to leave evidence that we had a GPS and we were being tourists, we stopped a lot and removed the GPS each time. The mount was on and off a lot and worked fine.
• Map information was clear and more than adequate. The calculation of our arrival time was accurate; however as we often would stop and view sites, it was meaningless as we really did not care about arrival times.
• I tried using the itinerary feature with little success. If I can figure it out, I think it would be useful to have.
Based on this trip, I will not travel without it in the future if I am going to an unfamiliar destination. I do not think it will be used much around our home as I can get to most locations without a map. A couple of closing comments:
• A GPS is not a substitute for a map. We had good maps and used them for planning our trip. Once we knew our destination, we used the GPS to navigate to that location.
• A GPS is not a substitute for common sense. I did ignore the instructions a couple of times because they seemed wrong. I must confess however, that for the most part the GPS was right and I was wrong. A couple of times it appears I was correct. However, it is difficult to know as it was very quick to recalculate and create a route.
• Based on some comments it appears that some people have an unreasonable expectation about what a GPS can do and how accurate it can be. Use it as an assistant when driving and continue to exercise good judgment.
In summary, our Tomtom 920 served us well. I will not travel without a GPS in the future as it reduces the stress of driving and trying to navigate at the same time. I will experiment with some of the other features over time; however they have little appeal to me as I use the GPS to navigate, not for other purposes. While this may mean I have paid a premium for me having both North American and European maps installed was worth the extra money.

An excellent post of your experience with the 920. Some of us sometimes get caught up in debating the releative merits of different PND's and sometimes neglect to inform potential buyers that the device they are considering is in fact a reliable and solid navigation assistant. Not all buyers care about some of the features we debate. In the end, what's really important is did your gps get you to your destination safely with a minimun of stress. If it did and consistently does so, then it's done what it's supposed to.

as a sales rep, i rely on my GPS for directions: it is one the tools i need to work consistently. I am on my second , re-built tom-tom. And while working with one of my other sales reps, he confirmed what i feared:the lemon i call my GPS is 100% unreliable. I am not looking for anything extraordinary: i just want the unit to work when i turn it on and to shut off when i shut it off.
These occurances have transpired on a regular basis using my tom-tom:
it won't take a home charge.
it won't turn on (yes i realize it may take time to catch a signal).
when it turns on, it then shuts off for no apparent reason-usually in the middle of the scheduled drive. Not safe, not practical.
i shut the unit off, and itjust pops on again, usually when i am on a (blue tooth ) business call-again, not great for business.
i have had to re-set the unit on a regular basis. And when i call customer service, and can get through, I am told that a paper clip or TOOTHPICK is what i need to reset it.That does not inspire confidence.
The unit is hard to turn on, impossible to turn off, and damn near impossible to reset-regularly or reliably,
this unit was a rebuilt- these companies don't send new replacement units-and the distances given when driving are different from my original unit. It was also sent to me almost immediatel;y upon their receipt of the original defective unit-raising my suspicions that Tom Tom manufactures unreliable units-and knows it .
This was confirmed by my sales rep who told me a number of people he knew personally and professionally who had tom toms had a nearly 100% unsatisfactory experience with them. In fact his roommate's tom tom conked out completely after just 5-6 uses.
The only certainty about tom tom is its' 100% UN- reliability.I am now shopping for a new unit, as i cannot countenance the frustration of using this piece of garbage any longer.