Well well well, look what we have here. After months of denying anything is actually wrong with the mounting hardware on the TomTom GO 910, and then sneaking a slightly modified new mount out the door, TomTom has gone and post photos and a video describing exactly how to use the mount without breaking it. According to TomTom's website: "It is very important to make sure that your TomTom GO 910/510 is docked correctly on the windshield mount. Otherwise...your GO will be loose and it may fall off while you are driving."
I'm not sure what it will take for TomTom to just own up to the fact that the mount is crap and breaks under normal usage, but someone over in the Netherlands needs to do a Google search for "TomTom 910 +mount problems" and end the denial once and for all. Step 2 is for TomTom to correct the mount, issue a recall, and exchange all the old mounts at no cost. Personally, I'm hoping the rumors Microsoft is looking to buy TomTom are true -- at least maybe then we'll get some real support.
Head on over to TomTom and view the whole article.
Umm, actually Fletch, this is nothing new and the article has been available for some time. I watched this video back in June when I was checking FAQs on the 910.
I think it would have been funny in the video if the unit fell off the mount, "this is the correct way to install the mount to the unit, if it isn't done properly, it is your fault". Ha ha!
Umm. You've not spent much time on the phone to Microsoft recently have you? I mean with "Ted" in Delhi.....