TomTom Quietly Issues New Mount for GO 510 & 910
If you own a TomTom GO 910, then you probably already know all about the many problems with TomTom's windshield mount. As I mentioned in my review of the TomTom GO 910, and subsequent articles, the mount that shipped with the GO 910 did a poor job of holding the unit in place, and would eventually break altogether under the stress. Also, the old mount had a tendency to loose contact with the unit while driving, causing the unit to turn itself on and off, as contact with the mount was made and lost.
Well, it looks like TomTom has actually released a modified version of the mount and reports so far are that the new mount is much improved. TomTom Support is now replacing broken 510 and 910 mounts with these new units.
As you can see from the illustration above, the new mount (left) has an updated connector lip towards the front (presumably to make more solid contact with the 910 while driving (avoiding the problem of loosing power to the unit while driving).
No word yet on whether this new mount will have the problem of drooping downwards in hot weather (as the old mount was prone to do), but we'll keep you posted. It's a positive sign that a new mount has surfaced. If you've been living with a temperamental 910 mount, now might be the time to call TomTom support and get a new improved mount.
Can someone confirm the model numbers of both the new and old mounts? Are Tom Tom shipping the new mount with new units or are they only available as replacements?
As far as I know the new mount is only available as a replacement. Not sure how long it will take TomTom to start shipping units with the new mount, or if they're waiting until a whole new mount is developed.
--Fletch
In Australia the new mount comes with the unit.
Just bought a new TomTom 910, yesterday, from Media Mart in Holland, came with the old mount. :(
Jim - call TT Support. They'll send you a new mount.
--Fletch
hi i need a old mount for my tomtom910 can u get back to me thank u.
i need atomtom910 mount
I AM TOLD THAT THE MOUNT SHOULD LAST AS LONG AS THE 910 ITSELF.AND THAT IS WHAT TOM TOM TOLD ME.BUT I HAD THE MOUNT REPLACED ONCE,THEY SENT ME ANOTHER ONE.BUT JUST NOT LONG AGO,THE WHOLE MOUNT JUST FELL APART. THEY TOLD ME THE TWO YEAR WARRANTY HAS EXPIRED.IF I WANT IT I MUST BUY IT,AND THEY DO NOT HAVE IT ANYMORE.I MUST SEARCH ELSE WHERE. THEY SAY ,IT SHOULD LAST AS LONG AS THE UNIT ITSELF,BUT THEY WILL NOT REPLACE IT.I THOUGHT TOM TOM STOOD BEHIND THE PRODUCTS THEY SELL BETTER THAN WHAT THEY DO. CRAZYTYPING@MSN.COM