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April 5, 2010

LOK8U NUM8 Child Locator GPS Watch Review

GPSmagazine Rating: 1 of 5
Buy this GPS from Amazon

Verdict: Not Recommended

LOK8U NUM8 GPS Locator Watch
LOK8U NUM8 Charging Cradle LOK8U NUM8 On Wrist LOK8U NUM8 Unlock/reset Tool

REVIEW HIGHLIGHTS

  • Small enough to be worn by young children
  • Available in black, pink, or blue
  • Watch costs $180, plus monthly service (starting at $9.95/month)
  • Child locator GPS watch simply didn't work most of the time

Lok8u's NUM8, Retail Box
Figure 1: Lok8u's NUM8, Retail Box

What's Included
Figure 2: What's Included

The NUM8 ships with the following items included in the box:

  • NUM8 Child Locator GPS Watch (available in black, blue, or pink)
  • AC Wall Charger Adapter + Cable (connects to charging cradle)
  • Docking Cradle

Docking Cradle, Side
Figure 3: Docking Cradle, Side

Docking Cradle, Connected to Wall Charger
Figure 4: Docking Cradle, Connected to Wall Charger

Docking Cradle
Figure 4: Docking Cradle

The Docking Cradle is magnetic. When you bring the back of the NUM8 watch towards the green front of the cradle, you can feel it "snap" together with the cradle.

NUM8 Watch on Charging Dock/Cradle
Figure 5: NUM8 Watch on Charging Dock/Cradle

The watch snaps onto the charging dock easily, although the watch's wristband can interfere with the watch making a good connection with the charging cradle. Sometimes I had to wiggle the watch a bit to get the green charging light to come on.

NUM8, Charging
Figure 6: NUM8, Charging

The NUM8 watch charges whenever it is docked on the charging cradle.

Notice the two round lights at the upper left and right corners of the charging cradle. A solid green light indicates the watch is fully charged. The Red light (the light on the right side, not illuminated in the image above) indicated the watch is charging.

NUM8 Wristband Release Tool
Figure 7: NUM8 Wristband Release Tool

The NUM8's wristband is designed to be tamper-resistant. Once the watch's wristband is closed, you'll need to use the included release tool (or something similar in shape and size) to release the watch strap again.

When not in use, the tool can be stored in the base of the charging dock.

Adjusting NUM8's Wristband Length
Figure 8: Adjusting NUM8's Wristband Length

The included tool is also needed to adjust the wristband length.

Adjusting NUM8's Wristband Length
Figure 9: Adjusting NUM8's Wristband Length

To make the wristband longer or shorter, remove the tamer-resistant screw using the included watch release tool, and slide the strap to the desired length. Replace the screw and tighten it.

Closing the wristband by snapping the connector end into the open end of the NUM8 watch turns on the device. From this point on, if the wristband is opened, the watch will send an alert notifying you that the watch has been removed.

Lok8u NUM8, Worn on Child's Wrist
Figure 10: Lok8u NUM8, Worn on Child's Wrist

The NUM8 is slightly bulky, but still manages to be just barely small enough to fit on a small child's wrist.

In the figure above, a 3 year-old child test subject reported that the watch was comfortable enough to wear.

However, I tested the device's comfort level on several children, and all of them said the screen was hard to read, and virtually all of them said they feared getting their skin pinched when locking the wristband into the watch.

NUM8 Wristband Release Hole
Figure 11: NUM8 Wristband Release Hole

Once the wristband has been snapped into the watch, it cannot be removed without using the included release tool.

Wristband Release Tool
Figure 12: Wristband Release Tool

To unlock the watch's wristband, insert the included tool into the release pin opening on the side of the watch (shown above) and press firmly while pulling the wrist strap out of the watch.

The first few times you do this procedure, you worry that the tool might puncture the watch the hurt the child's wrist. It feels odd to be pressing so hard with a sharp pin-shaped tool into a child's wrist. But in the end, the mechanism proved safe.

Lok8U NUM8
Figure 13: Lok8U NUM8

Under optimal lighting conditions, the NUM8's display is visible, but not at all bright. Under more challenging lighting, the watch can be nearly impossible to read. The display is also not backlit.

NUM8 Portal
Figure 14: NUM8 Portal

To locate the NUM8, you can either send the device a "Where r u" text message from a mobile phone, or login to the web portal, shown above.

User Profile
Figure 15: User Profile

Once the device has been registered with Lok8u's web portal, you can configure your preferred settings, including your local time zone, and whether the watch should default to "Standby" (don't send location information until it is requested by the user) or "Live Track" (automatically report location data every 5 minutes).

Web Portal
Figure 16: Web Portal

When you login to the web portal, you are presented with the screen shown above.

To initiate a location request, click the orange "where ru" oval at the top of the screen.

Sending a Where R U Command
Figure 17: Sending a Where R U Command

Sending the "Where R U" command to the watch took anywhere from 1 - 5 minutes, if it worked at all. Sometimes it would time out, but not report an error (the dialog box would simply close). Other times it would actually report an error (shown below).

Deivce Has Not Responded
Figure 18: Device Has Not Responded

8. Pros

Plus Watch is compact enough to be worn by small children
Plus Ability to configure alerts if watch strap is opened
Plus Device feel rugged and well made. It will survive the harsh life on a child's wrist
Plus Ability to locate the watch from a cell phone (via text message)

9. Cons

Minus Rarely worked
Minus Never worked indoors
Minus Poor accuracy (1500 feet)
Minus Very short battery life (about 3 hours in Live Tracking mode)
Minus Takes 10 hours to fully charge the battery
Minus Cannot manually set the time
Minus Frequently displayed incorrect time (did not adjust for daylight savings, and no way to manually set the time)
Minus Display screen is very dim. Hard to read
Minus Wrist strap clasp is difficult to open & close
Minus Text message locate requests do not appear in the web portal
Minus Cannot view location data for a specific day in the past. Very limited reporting in general
Minus Spotty T-Mobile coverage
Minus Does not report speed. No way to know if child is walking, or moving in a vehicle
Minus Does not report temperature
Minus Buggy web portal
Minus Locate requests took up to 10 minutes to complete
Minus Did not remember defined "Safe Zone" between battery charging
Minus Cannot setup escalation lists of people to notify in case the watch exits a safe zone
Minus No panic button feature
Minus Only one wristband release tool is included in the box. Given its importance (you need it to take the watch off, or adjust the wristband length), Lok8u should include a spare
Minus Buggy web portal

10. Conclusion

 

Advertised as a GPS locator designed exclusively to locate children, Lok8u's website says the NUM8 enables you to find your child whenever you feel you need to know, at home or abroad."

With the GPS tracking device embedded into a wristwatch that cannot be removed without sending an alert, the NUM8 sounds like a parent's dream come true.

I really wanted to like the NUM8. Kids I spoke to seemed to like the general look and feel of the watch, and were willing to wear it.

I've reviewed many GPS tracking devices over the years, including some pretty fantastic ones, but I hadn't yet seen an effective tracking wristwatch. I was hoping NUM8 was the groundbreaking GPS tracking device many parents have been waiting for.

As great as GPS tracking devices are, the comfort and peace of mind they afford concerned parents is often undercut by a given device's propensity to be separated from the child. Jackets can be removed or lost, devices placed in pockets can be forgotten or fall out. But something you wear (like a watch) is usually a pretty good way to keep the tracking device on the person at all times. For all those reasons, I was especially hopeful that the NUM8 would work well, and provide concerned parents with a reliable, functional, cost effective solution.

Unfortunately, Lok8u's NUM8 is not the GPS child tracking solution parents have been waiting for.

The device itself is slightly bulky, but still reasonably small enough that a child could wear it. The wristband requires a special tool to remove it.

Lock the wristband into the NUM8, and the device automatically turns on. There is no power switch -- if the device is charged and someone is wearing it, it's on.

Parents can track the watch from a cell phone or home computer. Unfortunately, the two methods are not linked - so if you send a "Where R U" text message to the watch, and receive a location, that locate data is not present when you login to the web portal.

The web portal provides basic functionality, letting parents initiate "Where R U" requests, configure a "Safe Zone", and configure alerts. However, there is virtually no historical reporting. For example, you cannot see where the watch has been on a particular day.

Location requests also do not include speed information, making it impossible for parents to know if the child is walking or moving in a vehicle.

Battery life is exceptionally poor. I was only able to get about 3 hours of use when set to 5 minute updates. Battery life improved to about 8 hours if I only sent a few locate requests.

The device operates on T-Mobile's data network. T-Mobile's network coverage is spotty in the US, and in my area it's downright unreliable. T-Mobile is the cheapest data carrier, but for something as important as a child locator, Lok8u should consider switching carriers to a provider with better coverage (Verizon, AT&T).

The embedded GPS receiver is also underpowered. Even when the device was operating within a T-Mobile coverage area, Nu-m8 could not get a GPS position fix unless it was placed outside with a clear, unobstructed view of the sky for 10-15 minutes. About 90% of the time the device simply reported the nearest cell tower location, with an accuracy of about 1500 feet.

During my testing, the Nu-m8 simply didn't work about 95% of the time. And on those rare occasions when the device actually did work, performance was poor. About half of the time, the watch displayed the incorrect time, despite being set to the correct time zone. There is no manual way to set the time -- it is obtained via the cellular network. The web portal also always reported a low battery warning, even when the watch was fully charged.

In a real-life emergency, Lok8's NUM8 would likely be of no help in finding a missing child, and could possibly waste precious time making parents look for children in the wrong place.

In the end, I was left with virtually no confidence that the NUM8 would a) work, b) report the accurate location, and c) battery would last long enough to get through the day.

For all of the reasons listed above, I cannot recommend that NUM8 at this time. Parents looking for a more reliable tracking solution should instead look at the Amber Alert GPS, Worldtracker Enduro, or LiveView GPS.

Lok8u's NUM8 sells online for about $180, and requires a monthly service plan. A web-only service plan (you can only check the device's location via the web portal) costs $9.99/month. The web and SMS service plan costs $17.99/month.