Remember all that belly-aching I did about the problematic TomTom GO 910 windshield mount a few months ago? Well, looks like TomTom has heard the customer feedback, improved the mount, and is offering all GO 910 and 510 owners the new improved mount for free! (that's right, you don't even have to send in your existing mount). Takes a few weeks to get the new mount, one per registered device.

What's improved on the new mount?

• The new mounts are designed to have a tighter ball and socket joint, which prevents the mount from drooping downward while driving (yup, my original 910 mount did this).
• The power connection is now more secure, addressing customer complaints that the unit would occasionally power off/on while navigating.
• New mount has a slight lip that locks the unit in place in a more intuitive way, making it easier to mount/unmount the unit from the dock.

TomTom says that even though a relatively small number of customers actually experienced issues with the original mount (I know I did), they're offering the new mount to all GO 910/510 customers for free because they want customers to know that TomTom takes any customer issues seriously, and wants to do the right thing as soon as they become aware of an issue.

An interesting side-note: according to TomTom, turns out that the failure rate of the original mount during the winter was relatively small, but the increased heat of summer caused the original mounts to fail in greater numbers, prompting TomTom to take corrective action.

TomTom gets points for stepping up and taking corrective action in relatively short order. Nice to see a company standing behind its products.

So head on over to TomTom's site (https://www.tomtom.com/newdock/) and pickup your FREE new mount!