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July 4, 2006

Garmin StreetPilot c550 Review

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GPSmagazine Rating: 3 of 5
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14. Pros

  • Uses NAVTEQ database, which is more accurate (at least in the United States & Canada) than Tele Atlas (ever wonder why Google Maps, Yahoo Maps, Mapquest, and MSN all use NAVTEQ?)
  • 2 excellent quality stereo speakers (Magellan and TomTom units only have 1 speaker) makes for clear, distortion-free instructions even at high volumes. Even music sounds pretty good through the c550's internal stereo speakers.
  • Mapping data is stored in memory rather than a hard disk, making the unit very lightweight and less susceptible to hard disk failure or damage from dropping.
  • SiRF's Star III GPS chipset yields phenomenal performance. I even got 4 out of 5 signal strength bars indoors! The SiRF enabled StreetPilot c550 performed well in Manhattan's GPS challenging urban environment, tracking even behind tall buildings and short tunnels.
  • Fast boot/shutdown times (~16 seconds boot time, 1 second shutdown time).
  • Solid windshield mount keeps the unit secure and in place. The c550 is easy to adjust on the mount, and it doesn't vibrate or shift while driving.
  • Simple, intuitive interface makes the c550 easy to operate (although this one can be a negative, if you like lots of configurable options).
  • Only GPS in our roundup that comes with everything you need to get real-time traffic updates right out of the box (both Magellan and TomTom require additional hardware).
  • Screen is bright, clear, and easy to read even in bright sunlight, living up to Garmin's claim of "sunlight readable display".
  • Garmin's website has a nice feature that lets you be alerted via email when new firmware is posted for the c550.
  • Physical volume control wheel makes it easy to adjust or silence the volume (and without having to look at the unit or navigate menus).
  • Nice 3D implementation. Garmin got the angle just right, so the 3D is just as easy to read on the map as 2D.
  • Touchscreen menus are quick and responsive. No sluggishness in the menus.
  • Good quality internal microphone works well for hand-free telephone.
  • Whopping 8-hour battery life.
  • Garmin is a mature company and everything here just works the way it's supposed to. No unpleasant surprises, or buggy code.

15. Cons

  • Overall the user interface is a little long in the tooth and already looks dated. It's in need of a freshening up.
  • No signal strength indicator on the map view. When looking at the map, or routing to a destination, it would be nice to see a signal strength indicator to make sure I've still got a GPS signal.
  • SD card required in order to store mp3's or photos.
  • Easy to accidentally delete key system files when the unit is connected via USB to a computer (you drag and drop files directly onto the c550, and delete them when you're done. Fat-finger the process and you could accidentally delete you mapping data!)
  • When typing out a street name, it's not intuitive where the delete (backspace) key is (it's buried on the top right as a gray left arrow).
  • Relatively few configurable options (no way to add a compass, current time, signal strength, etc.)
  • Some settings are not documented in the manual. For example, there's no explanation of what the "GPS Mode" settings of "Normal, Off, and WAAS/EGNOS" mean.

16. Conclusion

 
Overall it’s hard to find much wrong with the Garmin StreetPilot c550. It performs very well, and I had no major issues with the unit. The menu system is extremely simple to use, making it possible for even first-time GPS users to use the unit without issue; you could easily give the StreetPilot c550 to your mother or father, and they could use the unit without reading any manuals.

The c550 is responsive and zippy, and was fast at routing/re-routing. Thankfully, all Garmin GPS units use NAVTEQ mapping data, which is preferable to Tele Atlas (used by TomTom) in North America. The integrated real-time traffic data capabilities are nicely implemented and intuitive to use.

The c550 performed flawlessly in all my testing, including in dense urban areas (thanks to SiRF's Star III receiver). It consistently provided the same route as that of the more expensive Garmin nuvi 660 (the c550 and nuvi 660 share the same routing engine, so that's not surprising), as well as online mapping services like Google Maps and Yahoo Maps (both of which also use NAVTEQ map data). It has all the basic features you want, including real-time traffic and Bluetooth hands-free speakerphone. The voice prompts are clear and well executed, and they sound great on Garmin's excellent stereo speakers.

If there is a weak link in the StreetPilot c550's armor, it's the physical hardware design. Compared to Garmin's nuvi product line, the c550 is relatively unattractive. The depth of the c550's case (2.8-inches) makes it unwieldy to cary in your pocket. The screen is also not as bright as the nuvi's screen. I also found Garmin's map view slightly cartoonish looking compared to Magellan's or TomTom's map view. Additionally, the c550 doesn't give as much advance notice of a pending maneuver as I would have liked. Also, if I missed a turn, the StreetPilot took longer to re-calculate than I would have liked (this is especially annoying on a highway or busy intersection what you need to know quickly what to do next).

Even with those shortcomings, the StreetPilot c550 is an outstanding GPS that's very easy to use. I frequently get asked to recommend a GPS for people who've never used a GPS before, or are giving the GPS as a gift. The StreetPilot c550 is an excellent choice for first-time users or as a gift for the technically challenged.

If you're already familiar with GPS and are looking for lots of features or don't mind a little more complexity, you should consider either the Magellan RoadMate 2200T or the Garmin nuvi 660. If you're looking for first-rate basic navigation that's simple to use, then I highly recommend the Garmin StreetPilot c550.

 

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